RMM, endpoints & virtualization
Atera
All-in-one RMM and PSA billed per technician, not per device.
paid / trialcloud
| Platforms | SaaS (web); agents for Windows/macOS/Linux, mobile |
|---|---|
| Licence | Paid (trial) — proprietary |
| Price | From ~$149/technician/mo (unlimited devices); trial |
| Section | RMM, endpoints & virtualization |
| Updated | 2026-11-05 |
What it is
Billed per technician rather than per device, this cloud all-in-one bundles RMM + PSA: remote monitoring and management, patching and scripting next to built-in ticketing, billing and helpdesk.
Problems it closes
- An MSP wants a cost that stays flat as devices pile up.
- You’d rather have RMM and PSA (ticketing and billing) in one tool than two.
How administrators run it
- Pay per technician and onboard an unlimited number of devices.
- Monitor, patch and script endpoints while running helpdesk and billing in the same app.
Strengths & trade-offs
Strengths
- Per-technician pricing with unlimited devices.
- RMM and PSA in one.
- Quick to get going.
Trade-offs
- The per-technician model fits small teams and MSPs best.
- Cloud-only.
Common questions
Why per technician?
Cost stays predictable as devices multiply — you pay for seats, not endpoints.
Is ticketing included?
Yes — PSA (ticketing, billing, helpdesk) is built in.
Alternatives
NinjaOne Cloud RMM and unified endpoint management from a single console. paid / trialcloud SaaS (web); agents for Windows/macOS/Linux, mobile ManageEngine Endpoint Central Unified endpoint management — patching, deployment, MDM — on-prem or cloud. freemiumcloud + desktop On-prem (Windows/Linux) and Cloud; web; manages Windows/macOS/Linux/iOS/Android/ChromeOS Microsoft Intune Cloud device and app management built into Microsoft 365. paid / trialcloud SaaS (web); manages Windows/macOS/iOS/Android/Linux